Frequently asked questions

Do you offer international shipping?

We currently only offer delivery within the United Kingdom, however please do get in touch via our contact form for a unique shipping quote to any other location.

How much does shipping cost?

Delivery is a flat rate of £3.95 per order. If your order total exceeds £50, delivery will be free.

How long does shipping take?

3-5 working days.

What payments do you accept?

We offer payment through Paypal and on most credit and debit cards using Stripe.

Do you accept exchanges or returns?

Unfortunately we do not offer an exchange service. On the other hand we do accept returns if you are not happy with your purchase.

How do I return an item?

Your item must be returned within 14 days of purchase, in the original packaging, at the purchaser's expense. Refunds will be made by the original payment method, as soon as the items are received. Please quote your original order reference when returning goods. We recommend that you send the items by recorded mail, as we cannot be responsible for goods which fail to reach us.